Skip to content

Intercom

In-app messenger and inbox for support, outbound messages, and bots.

Overview

Intercom combines a website chat, a shared inbox, and product messages. Pricing is paid and can include charges tied to people you message, so read the meter before you turn on outbound. It fits product-led companies that want support inside the app. A pure email help desk may be cheaper and calmer if you do not want a chat widget on every page.

Tags

  • chat
  • inbox
  • onboarding

See something off? Send a correction.

Other Customer Support tools

  • Freshdesk

    Ticket help desk with a free plan for small support teams.
    • tickets
    • email
    • help-desk
  • Front

    Shared inbox for teams that mix customer mail with internal comments.
    • shared-inbox
    • email
    • collaboration
  • Gorgias

    Support desk for ecommerce, with order data beside the conversation.
    • ecommerce
    • shopify
    • tickets
  • Help Scout

    Shared inbox and docs that feel closer to email than to a call-center suite.
    • shared-inbox
    • email
    • docs